Welcome! Thank you for supporting my Art. I work hard to be sure you are happy with your purchase.
Payment is expected within a day of purchase.
I ship within 10 days for a custom order. If a piece is ready to ship when you buy it, it will be shipped within 3 business days. Insurance and confirmation is included in the shipping costs of any piece over $50. I use priority mail for US orders. Other orders are first class international.
If you are unhappy with your purchase and want a refund. You must return your purchase within 7 days of receiving it. Mail it back to me with insurance or shipping confirmation because if I don't receive it, I cannot refund. Refunds will be given in the manner of payment you used. Refunds will always be given through Etsy's return system if direct checkout was used. (with no exceptions) Cash, money order, or check will not be sent by me for a return payment if you used direct check out and a credit card. (since that isn't legal) I will refund immediately upon receiving your return. Although I hope you don't need to return!
Custom orders for rings are part of my business. I want your ring to fit. Don't hesitate to let me know if you need a new ring in another size. Upon receiving your ring returned, I will make your new ring. It may take up to a week to finish your new ring and mail it.
Jewelry is guaranteed for one year from purchase for workmanship.
I can do custom orders but will do no returns or refunds for custom if the width of the metal is altered.